FAQS

Frequently Asked Questions

Do you offer worldwide shipping?
Yes! We ship worldwide, and all orders are shipped via EMS tracked and insured express shipping. Delivery usually takes 3–9 business days depending on your location.

What are the shipping costs?
FREE!!

How long are shipping times?
All orders are processed within 1 business day. Standard shipping takes 3–9 working days.

Can I track my order?
Absolutely! Once your order is dispatched, you’ll receive an email with a tracking link so you can follow your package’s journey.

Wonder how our clothes will fit?
At Vintage Vault, we’ve got you covered! Our products are thoughtfully designed to flatter every shape and size. If you’re unsure about sizing, check out our convenient sizing chart. And if your order isn’t the perfect fit, don’t worry — our friendly team is ready to help with no-questions-asked exchanges.

What is your return/exchange policy?

We want you to absolutely love your purchase. If you’re not completely happy with it, you can return or exchange items within 30 days of purchase. Refunds will be issued back to your original payment method

Why choose Vintage Vault?
We hand-pick every piece to ensure the best quality, style, and uniqueness. Our team carefully curates vintage and trending items, making sure each drop is worth the hype. No generic stock — just hand-selected pieces that stand out. Whether you're after rare finds or everyday essentials, we've got you covered.

Need help?
If you have any questions or concerns, please don’t hesitate to reach out to us at vaultofvintageco@gmail.com. We’re here to help!